Abstract:
The article is focus on describing the
connected or associated concepts and disciplines for
managing complexity. The approach will follow: (1) the
holistic perspective; (2) the specific approach of
complexity management (service-related); (3) the special
(nonservice-oriented) research areas of complexity
management; (4) characteristics of complexity in
outsourcing projects. In the final chapter, relevant
conclusions related to the state of the art will be made.
The aim of the article is to emphasize the necessity of
viewing complexity management as a new organizational
challenge and initiatives. The main finding of the research
consists of the identification of different knowledge
sources related to complexity management connected
disciplines that have to be considered by managers in
order to define successful strategy, methodologies and
processes.