Considerations on the style and the structure of emails used in professional communication [articol]

Abstract

The article focuses mainly on presenting the mixed nature of an email, which contains elements of both the written and the oral language. The analysis is conducted on 300 emails exchanged between business professionals working in a multinational company, where English is used for international communication. The structure of the email is first outlined (formulas of address, content, closing line and signature) and then compared to that of the traditional business letter.