Abstract:
In an attempt to reduce costs, many organizations are using collaboration software tools (such as NetMeeting, Agillion, CentraNow, Done.com, HotOffice, eRoom, MagicalDesks, TeamWave Workplace, and Vicinities.com) for delivering synchronous online training. Such applications, offer a variety of interactive features that can be used for training purposes but are not fully equipped to provide an instructionally sound learning experience. This paper presents the drawbacks of inexpensive collaboration tools and provides solutions for how to overcome technical and instructional limitations of such software applications when used in training.
