Abstract:
Due to its mainly informative and strongly hierarchical character, the Intranet creates distortions in communication. The transparency and democratization of access to information, as well as restrictive centralization of the impact of online expression on the middle management in regard to tensions between the communications structure and the formal relations structure. In the organizations that use the Intranet, the middle management’s direct communication is centered on consensus, on understanding and correctly interpreting content. This paper offers a quantified matrix of managerial communication styles in the frame of an organization that uses the Intranet.